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How much does it cost, and what is included?Depending on how many years of experience you have. Less than 5 years exp. Is $189 and more than 5 years of exp. Is $229. Both include cover letters.
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How do we begin?The best way to begin is to proceed to payment. Select the options relevant to you. Then you will receive an email from us requesting the information we need from you.
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How long would it take? Turn-around time3-4 business days after you've either submitted your questionnaire or had your telephone interview with your resume writer. Once you've received your first draft, take some time to review it and make sure that all details are correct. If there’s anything you’d like to change, let your resume writer know, and it will be edited!
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Do you offer other services?Yes, we do offer other services. Online profile help Selection Criteria help Interview Preparation Urgent Service Other business-related writing.
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Do you do face-to-face?Yes, we do offer this only for interview preparation.
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What are your success rate and any guarantees you offer?We guarantee that you will receive an interview within the first 60 days of using your new resume! That's why we have such a high success rate because we genuinely believe our service will help you. If you don't get a callback, we will amend your resume again for Free.
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Step 1, Proceed to paymentProceed to payment by selecting relevant options suited to you. (less than 5 years or more than 5 years of experience.
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Step 2, Information requestedWe will send you an email with the information we require. If you sent us an old resume and it has all that information, we are good to go. Any missing information, we will contact you.
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Step 3, We email you the first draftAfter we do our thing. We will email you the first draft. Take your time and make any necessary revisions/modifications as you may. Send it back to us to revise.
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Step 4, Final documents issuedAfter we carry out the final revisions. We will issue your documents in an editable word document.
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Can I request a refund?Resume writing is a professional bespoke writing service. There is no trial or grace period after purchasing a writing service. A considerable amount of time and effort goes into critiquing, researching, drafting, writing and proofreading your new documents. It is this time that you are purchasing, rather than a physical product. As resume writing is a bespoke and tailored service, we are unable to offer full refunds once your project has been assigned to a writer. -If you wish to cancel your order before your project has been assigned to a writer, we will issue you a full refund minus an administration fee of 10% of the original order value for the time taken to process your refund and cancel your project. -If you wish to cancel your order while it is being drafted, please contact your writer as soon as possible. They will inform you how many hours they have worked on your project thus far, and we will charge you for work already complete at an hourly rate ($140 p/h). -If you wish to cancel your order after you have been sent the first drafts of your documents, we will not issue a refund unless we are in breach of our own terms and conditions. We will, however, work on your project until you are 100% happy or reassign your project if required. Like any bespoke writing service, you should expect multiple drafts and revisions before a finished product is available. To ensure satisfaction with your final documents, we offer a 100% satisfaction guarantee. Our writers will work with you throughout the revision process until the final draft is to your satisfaction. ​
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Do Resume Sparks offer guarantees?60 Day Interview Guarantee. That's right! We guarantee that you will receive an interview within the first 60 days of using your new resume! That's why we have such a high success rate, because we truly believe our service will help you. If you don't get a call back we will amend your resume again for Free.
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